Client Bill Of Rights

Lynch, Gilardi & Grummer is committed to providing our clients with top-tier legal services. While the firm takes pride in its work, the true measure of our success lies in the satisfaction of our clients. To assure that satisfaction, we pledge the following:

  • We will listen carefully to each client's litigation goals and propose creative options to achieve those goals.
  • We will investigate early and prepare an evaluation along with a proposed litigation plan and cost estimate to assist in effective decision-making.
  • We will respond promptly to every client inquiry, including returning telephone calls within 12 hours.
  • We will report promptly, concisely and thoroughly on each development in the litigation process and analyze and communicate its impact on the case.
  • We will consult regularly with our client to prevent the occurrence of similar claims in the future.
  • We will work with our client to devise the best and most cost-effective way of providing the best possible legal counsel, including nontraditional and alternative means of compensating our firm for its services.

Our word is our bond, with the client as well as with opposing counsel.